Overview
Agency plans use seat-based pricing, which means your cost is determined by the number of seats in your agency. Each seat represents one active recruiter who can use the platform with their own workspace and independent credit allocation. This model lets you scale your costs up or down as your team size changes.How Team Billing Works
When you subscribe to an Agency plan, you choose:- Billing frequency — Monthly, quarterly, or yearly
- Number of seats — How many recruiters will use the platform
Each seat includes:
- A full recruiter workspace with independent data
- 5,000 credits per billing period (refreshed monthly)
- 2,000 message monthly limit
- Access to shared resources (tones of voice, pitch decks, outreach templates)
- Inclusion in team analytics and the agency dashboard
Adding Seats
As your team grows, you can add seats at any time:1
Navigate to Seat Management
Go to Agency > Members and find the seat management card.
2
Click Add Seats
Click the Add Seats button and specify how many seats you want to add.
3
Review prorated charges
Stripe calculates the prorated cost for the remainder of your current billing
period. You are only charged for the time remaining — not for the full period.
4
Confirm
Confirm the addition. New seats become available immediately for inviting team
members.
Prorated Charges Explained
When you add seats mid-period, you are charged a prorated amount. Here is how it works: Example: You are on a monthly plan at EUR 225/seat, and you add 2 seats on day 15 of a 30-day billing cycle.- Remaining days: 15 out of 30 (50% of the period)
- Prorated charge: 2 seats x EUR 225 x 50% = EUR 225
- Starting from the next billing cycle, the full rate of EUR 225 x 2 = EUR 450 is added to your regular bill
Removing Seats
If your team contracts or you have unused seats, you can remove them:1
Navigate to Seat Management
Go to Agency > Members and find the seat management card.
2
Ensure seats are unassigned
You can only remove seats that are not currently assigned to a team member.
If needed, deactivate or remove members first to free up seats.
3
Click Remove Seats
Click the Remove Seats button and specify how many to remove.
4
Confirm removal
The seats are removed and your next billing cycle reflects the reduced count.
How Removal Affects Billing
When you remove seats, the change typically takes effect at the end of the current billing period. You continue to pay for the current number of seats through the rest of the period, and the reduced count is reflected in your next invoice.Viewing the Team Billing Summary
Your team billing summary is available on the Subscription page. It shows:
This summary gives you a clear picture of what you are paying for and how your
seats are being utilized.
Credits and Team Billing
Each seat in your agency receives its own independent credit allocation of 5,000 credits per billing period. Credits are not shared across seats. This means:- A member who runs out of credits cannot borrow from another member’s balance
- Each member’s credit usage is tracked independently on the agency dashboard
- The member leaderboard shows individual credit consumption
- Credit refreshes happen monthly for each seat independently
- Each seat also has an independent monthly message limit of 2,000 messages
The per-seat credit allocation (5,000 credits) is the same regardless of billing
frequency. Whether you pay monthly, quarterly, or yearly, each seat receives the
same number of credits per monthly refresh cycle.
Cost Optimization Tips
Right-Size Your Seats
Review your seat utilization regularly. If you have seats that have been unassigned for more than a month, consider removing them. You can always add them back when you need them. The prorated billing makes adding seats mid-period painless.Choose the Right Billing Frequency
Longer billing commitments offer significant savings:
If your team size is stable, committing to an annual plan saves the most money.
Monitor Credit Usage
If some team members consistently do not use their full 5,000 credit allocation while others run out, it may indicate that your team could benefit from workload rebalancing — allowing more searches and matches to be run by the members who need them most.Plan for Seasonal Changes
If your agency has seasonal patterns (busy Q1 and Q3, slower Q2 and Q4), consider:- Adding temporary seats during peak periods
- Removing unused seats during slow periods
- Using monthly billing for the fluctuating portion of your seats

